|
|
Combira Features
|
Users
|
Manage access to the intranet from the Users module. Adminstrators can add and update
employess for system access. |
|
|
Role-Based Security
|
Assign roles to your users. Each role can have it's own unique access to various
intranet areas.
|
|
|
Single Sign-On
|
Access all intranet areas from a single login screen.
|
|
|
Integrated Help
|
Integrated help system with examples and walk-thrus for using intranet modules.
|
|
|
Document Management
|
A central storage point for documents within your organization. Decide which users
have access to which folders. Even offer selected files to your website visitors.
|
|
|
Discussion Forum
|
A user-friendly, multilingual web-based discussion forum. Control which users have
access to each discussion area. Expose
any discussion area to your public website.
Conduct polls and surveys.
|
|
|
Content Tree
|
Content admins can organize your web site content into a structured tree. Non-technical users can then easily log in, click on a content node and update at the click of a button. A rich HTML editor is included.
|
|
|
Content Security
|
Content administrators can determine which employees have access to various content
areas. For example all senior marketing staff would have access to update product
information pages, while all support staff would have update access to all help
content.
|
|
|
Knowledge
Base
|
Create and maintain a library of articles that document anything inside your organization.
Keep some articles internal, and expose others on your website.
Click here to view the top 10 benefits of Combira KB.
|
|
|
Customer Support & Ticketing
|
This helpdesk application provides an efficient and organized response system for
your customer support needs. Track customer support and technical issues from creation
to resolution. Customers are automatically notified via e-mail as the status of
their issue changes. Integrated with the knowledge base.
|
|
|
Live Chat
(Optional)
|
This module adds a live-chat icon to your web site that leads directly to your sales
or support staff. This adds a personal touch to your website and allows you to engage
in tasks such as answering pre-sales questions, taking orders, and even taking control
of a users web browser and walking them through a product or service. |
|
|
|